About us

About us

The UPC Libraries Service is made up of 12 libraries located on the different campus of the University and 2 offices:Office of Digital Academic Publications. Digital Polytechnic Initiative (IDP) and theOffice of Documentation and Archives (ODA).

About us

You have XNUMX libraries located on the different campus of the University: consult their directions and timetable


Opening hours

Extraordinary opening during exam periods

Several libraries open on weekends and holidays during exams.
Remember that you need your UPC id card

With the service of chat we answer your queries instantly.

  • You must use your credentials UPC (name.surname@estudiantat.upc. Edu o name surname@upc. Edu) to establish the chat with libraries. Once in the chat, type the name of your library (biblioteca.xxxx) in the search box and you will find us. The green color indicates that we are available.
  • We use the tools of Google Suite that the UPC has made it available to the university community.
  • If the query requires it, we will start a video conference with the G-Suite Meet tool. In this case, we will send you an email with the link to the video conference, where you must give us your consent.

How to access the Library Chat Service UPC:


These are the library chat times: 

Library Chat address Opening hours
BRGF biblioteca.ferrate Monday to Friday, from 9.00 a.m. to 16.00 p.m.


Monday to Friday, from 9.00 a.m. to 14.00 p.m.
BCBL biblioteca.cbl Monday to Friday, from 8.30 a.m. to 14.30 p.m.
BCUM biblioteca.bcum Monday to Friday, from 10.00 a.m. to 18.30 p.m.
ETSEIB biblioteca.ETSEIB In theopening hours of the Library
ETSAB biblioteca.ETSAB In theopening hours of the Library
EEBE biblioteca.eebe From Monday to Friday, from 9.00 am to 11.00 pm and from 13.00 pm to 20.00 pm.
EPSEB biblioteca.EPSEB In theopening hours of the Library
EPSEVG biblioteca.EPSEVG In theopening hours of the Library
ETSAV biblioteca.ETSAV In theopening hours of the Library
FME biblioteca.FME Monday to Friday, from 10.00 a.m. to 13.00 p.m.
FNB biblioteca.FNB In theopening hours of the Library


The UPC Libraries Service is made up of 12 libraries located on the different campus of the University and 2 offices:Office of Digital Academic Publications. Digital Polytechnic Initiative (IDP) and theOffice of Documentation and Archives (ODA).


Organization chart of the SBPA - 2018

Regulations and rates


Summary of SBPA statistical data: facilities, equipment, collections, loans, etc.

Data for the period 2017-2020 

Libraries work for objectives that are established and evaluated annually. The new EnginyXNUMX Plan gives guidelines for the determination of annual general objectives of the Management of the SBPA and of all the libraries (development, indicators, achievement, ...).

What can you expect from us?

  • We guarantee the protection and confidentiality of your personal data or the use of the services.
  • We offer you a wide range of offline or online services provided efficiently by library professionals.
  • We inform you about the operation of the services in an updated way.
  • We offer you a wide opening hours during the academic year.
  • We provide you with comfortable spaces adapted to the new learning methods and the different needs of study and individual and group work.
  • We offer you scientific-technical documentary collections, suitable for your studies or for your teaching and research activities.
  • We facilitate that you can borrow documents and technological equipment.
  • Through UPCommons, we support you when you have to publish and preserve your academic work, your thesis, your articles or any other academic production that you prepare.
  • We help you acquire skills to access the information you need, evaluate and use it.
  • We guarantee that your inquiries or requests for information are treated in person by specialized librarians in the different thematic areas of the University.
  • We guarantee access, from any point of work connected to the Internet, to the contents and services of Bibliotècnica, the digital library of the UPC.
  • We respond to your suggestions or complaints within a maximum period of 48 hours.

What do we expect from you?

  • Make a good use of facilities, equipment and collections, respecting the conditions and using them for the functions that are their own.
  • Identify yourself with your card UPC when you are asked to and do not leave it to third parties.
  • Take care of your belongings at all times.
  • May you approach the library staff with respect and follow your instructions.
  • That you comply with the procedures established to withdraw documents and technological equipment and return them within the established deadlines and under the same conditions that you have taken them.
  • That you respect the rule of ownership of rights related to scanning or photocopying, or the use, distribution and copying of electronic materials accessible locally or online.
  • That you use the network of UPC appropriately and never for non-ethical or commercial purposes, keeping your identification as a member of the UPC safely and without lending it to third parties.
  • That you verify your email as the main channel of communication of the library towards the users.
  • Follow the instructions and the library rules.


Teaching supportCharter of teaching support services. SBPA Research supportLetter of services for research. SBPA
Catalan (PDF) Catalan (PDF)
Spanish (PDF) Spanish (PDF)
English (PDF) English (PDF)












Student Use and Satisfaction Survey of Libraries (2019)

In March 2019 the students of the UPC They participated in a survey to assess their degree of satisfaction with the libraries.

We obtained more than 3.000 answers, especially for undergraduates from all campuses, which represents an increase of 27% compared to the previous edition of the survey.

We are very pleased with the high participation and because the overall satisfaction ratio has been 4'81 over 6.

Degree of satisfaction

We would like to point out that: 

  • The 93% of the students surveyed go to the library and the 62% queries the web.
  • The overall satisfaction score is 4'81 over 6 and increases 0'18 compared to the previous edition.
  • The most valued aspects have been the attention of the personnel and the loan of books (5'04 over 6) and the managements in line with a 5 on 6.
  • The lowest rated aspects are computers (4 over 6) and the capacity of libraries, especially during exams (4'22 over 6).

One of our strengths is the people who work in libraries, the vocation of service and the commitment with the users. 

The results also tell us that we have to improve some aspects: students want more open hours and better facilities. They also want us to make access to information and collections easier.

We appreciate all the comments that help us to continue improving and we offer all the facilities to continue receiving your suggestions.

See the 'report.

Check one summary of the report.

Check them out results for each one of its own and associated centers UPC.


Doctoral student survey UPC 2019-2020

Doctoral student survey UPC 2019-2020: use and degree of satisfaction of the BUPC analysis of results and proposals for improvement.


Report of the Working Group Conversations with the PDI 2020

The teaching activity of the PDI of the UPC: needs and opportunities. Final report of the PDI 2020 Conversations working group of the Library, Publications and Archives Service.


Strategic plans

Paideia 2000-2005

Paideia 2000-2005

Catalan version 

Escher 1995-1999

Escher 1995-1999

Catalan version 

Final report 

Leibniz 1991-1993

Leibniz 1991-1993

Catalan version 

Final report 

More information

We are sustainable libraries (Catalan) / We are sustainable libraries (Spanish)

We are inclusive libraries

Last update: 21 / 03 / 2023