Summary of SBPA statistical data: facilities, equipment, collections, loans, etc.

Data for the period 2020-2023

Libraries work for objectives that are established and evaluated annually. The new EnginyXNUMX Plan gives guidelines for the determination of annual general objectives of the Management of the SBPA and of all the libraries (development, indicators, achievement, ...).

What can you expect from us?

• We guarantee the protection and confidentiality of your personal data or the use of the services.
• We offer you a wide range of offline or online services provided efficiently by library professionals.
• We inform you about the operation of the services in an updated way.
• We offer you a wide opening hours during the academic year.
• We provide you with comfortable spaces adapted to the new learning methods and the different needs of study and individual and group work.
• We offer you scientific-technical documentary collections, suitable for your studies or for your teaching and research activities.
• We facilitate that you can borrow documents and technological equipment.
• Through UPCommons, we support you when you have to publish and preserve your academic work, your thesis, your articles or any other academic production that you prepare.
• We help you acquire skills to access the information you need, evaluate and use it.
• We guarantee that your inquiries or requests for information are treated in person by specialized librarians in the different thematic areas of the University.
• We guarantee access, from any point of work connected to the Internet, to the contents and services of Bibliotècnica, the digital library of the UPC.
• We respond to your suggestions or complaints within a maximum period of 48 hours.

What do we expect from you?

• Make a good use of facilities, equipment and collections, respecting the conditions and using them for the functions that are their own.
• Identify yourself with your card UPC when you are asked to and do not leave it to third parties.
• Take care of your belongings at all times.
• May you approach the library staff with respect and follow your instructions.
• That you comply with the procedures established to withdraw documents and technological equipment and return them within the established deadlines and under the same conditions that you have taken them.
• That you respect the rule of ownership of rights related to scanning or photocopying, or the use, distribution and copying of electronic materials accessible locally or online.
• That you use the network of UPC appropriately and never for non-ethical or commercial purposes, keeping your identification as a member of the UPC safely and without lending it to third parties.
• That you verify your email as the main channel of communication of the library towards the users.
• Follow the instructions and the library rules.

Teaching support	Research support
Catalan (PDF)	Catalan (PDF)
Spanish (PDF)	Spanish (PDF)
English (PDF)	English (PDF)

Student Use and Satisfaction Survey of Libraries (2022)

In March 2022 students of the UPC participated in a survey to assess their degree of satisfaction with the libraries.

We obtained more than 3.800 answers, especially for undergraduates from all campuses, which represents an increase of 15% compared to the previous edition of the survey.

We are very pleased with the high participation and because the overall satisfaction ratio has been 5'04 over 6.

^{Consult the infographic-summary.}

We would like to point out that: 

• The 88% of the students surveyed go to the library and the 62% queries the web.
• The overall satisfaction score is 5,04 out of 6 and increases by 0 compared to the previous edition.
• The most highly rated aspects were the attention of the staff (5.24 out of 6), the loan of books (5 out of 22) and the online management (6 out of 5,11).
• The least valued is the amount and updating of computers (4,18 out of 6), the number of notes and other teaching materials available (4,43 out of 6) and exams (4,58 out of 6).

One of our strengths is the people who work in libraries, the vocation of service and the commitment with the users. 

The results also tell us that we need to improve some aspects: students want longer opening hours, better equipment and more comfortable spaces. They also want us to make it easier for them to access information, especially notes and other teaching materials, and above all, exams.

We appreciate all the comments that help us to continue improving and we offer all the facilities to continue receiving your suggestions.

See the 'report.

Check one summary of the report.

See infografia with the most outstanding results.

Check them out results by type of student and by each of its own and affiliated centers UPC.

Doctoral student survey UPC

Survey on the use and satisfaction of Libraries UPC academic year 2022-23: responses from PhD students

Doctoral student survey UPC 2019-2020: use and degree of satisfaction of the BUPC analysis of results and proposals for improvement | Survey model

Report of the Working Group Conversations with the PDI 2020

The teaching activity of the PDI of the UPC: needs and opportunities. Final report of the PDI 2020 Conversations working group of the Library, Publications and Archives Service.

You can also check the previous reports and reports.

Martínez Trujillo, D. Libraries on the 50th anniversary of the UPC. What have we achieved and what should we do in the coming years? 2022

All the publications of the Library Service, Publications and Archives are located at deposit UPCommons. 

The Library Service and the different libraries publish Monographic bulletins on current affairs and monthly bulletins.