With the service of chat we answer your queries instantly.
How to access the Library Chat Service UPC:
These are the library chat times:
|Library||Chat address||Opening hours|
|BRGF||biblioteca.ferrate||Monday to Friday, from 9.00 a.m. to 16.00 p.m.|
|Monday to Friday, from 9.00 a.m. to 14.00 p.m.|
|BCBL||biblioteca.cbl||Monday to Friday, from 8.30 a.m. to 14.30 p.m.|
|BCUM||biblioteca.bcum||Monday to Friday, from 10.00 a.m. to 18.30 p.m.|
|ETSEIB||biblioteca.ETSEIB||In theopening hours of the Library|
|ETSAB||biblioteca.ETSAB||In theopening hours of the Library|
|EEBE||biblioteca.eebe||From Monday to Friday, from 9.00 am to 11.00 pm and from 13.00 pm to 20.00 pm.|
|EPSEB||biblioteca.EPSEB||In theopening hours of the Library|
|EPSEVG||biblioteca.EPSEVG||Monday to Friday, from 8.30 a.m. to 20.00 p.m.|
|ETSAV||biblioteca.ETSAV||In theopening hours of the Library|
|FME||biblioteca.FME||Monday to Friday, from 10.00 a.m. to 13.00 p.m.|
|FNB||biblioteca.FNB||In theopening hours of the Library|
The Library, Publications and Archives Service (SBPA) is made up of 12 libraries located on the different campus of the University and 2 offices:Office of Digital Academic Publications. Digital Polytechnic Initiative (IDP) and theOffice of Documentation and Archives (ODA).
|Regulation of the library services of the UPC (March 1997).|
|Conditions for accessing and using libraries (May 2006).|
|Loan regulations of the Library Service, Publications and Archives of the UPC (July 2013).|
|Document Obtaining Document Regulations (September 2003).|
|Open access: Agreement no. 177 / 2014 of the Governing Council which approves the allocation of PAR points solely for open access publications. English version.|
|Open access: Agreement no. 171 / 2009 Open access institutional policy: access, visibility, impact and preservation of the academic production of the UPC on the internet. Spanish version / English version.|
Libraries work for objectives that are established and evaluated annually. The new EnginyXNUMX Plan gives guidelines for the determination of annual general objectives of the Management of the SBPA and of all the libraries (development, indicators, achievement, ...).
Survey on the use and satisfaction of libraries by students
In March 2019 the students of the UPC They participated in a survey to assess their degree of satisfaction with the libraries.
We obtained more than 3.000 answers, especially for undergraduates from all campuses, which represents an increase of 27% compared to the previous edition of the survey.
We are very pleased with the high participation and because the overall satisfaction ratio has been 4'81 over 6.
We would like to point out that:
One of our strengths is the people who work in libraries, the vocation of service and the commitment with the users.
The results also tell us that we have to improve some aspects: students want more open hours and better facilities. They also want us to make access to information and collections easier.
We appreciate all the comments that help us to continue improving and we offer all the facilities to continue receiving your suggestions.
See the 'report.
Check one summary of the report.
Check them out results for each one of its own and associated centers UPC.
You can also check the Previous merits and reports.
All the publications of the Library Service, Publications and Archives are located at deposit UPCommons.
The Library Service and the different libraries publish Monographic bulletins on current affairs and monthly bulletins.